Emerald Business Systems
September 1, 2017
The Emerald sales team just got back from RSPA RetailNOW 2017 in sunny Las Vegas Nevada. RSPA is always enjoyable as it allows us at Emerald Business Systems to connect with fellow dealers, industry partners and form new relationships with companies that can enhance & strengthen the core services and systems that we provide to you our customers. We have come back from the show refreshed and encouraged about the new technologies that were shown. These new technologies were focused on substantially improving the customer order flow and enhancing the dining experience. These technologies will allow us to provide new solutions that will cut labor costs and increase revenue.
MobileBytes Self Service Kiosk
One Major highlight for us was the MobileBytes Self-Order Kiosk app. The deceptively simple kiosk software prompts customers through the ordering process with ease. The customer is able to pay via credit card right on the kiosk or notify the cashier that a cash payment is due at the front counter. Kiosk’s are a way of cutting labor costs and enhancing your customers order experience by reducing lines and making their order process an interactive experience.
“At the end of the day, we’re bringing powerful technology to restaurants of any size, and helping them improve their bottom lines,” says Dan Calderone, MobileBytes CEO. “You don’t have to be a large, national chain to be able to afford the benefits of kiosk ordering.”
Cutting edge pay-at-the-table solution that adds tremendous value and enhances your customers dining experience
*Integrates with Micros, MobilBytes & Restaurant Manger.
*Supports table splits, split checks and multiple tender types including cash payments on your phone
*Tip handling covers mandatory gratuity, additional gratuity and gratuity on splits
For more information on Payment Logistics Pay-At-Table solution check out their website at https://paymentlogistics.com/
Decreasing order times and pay at the table technologies were big focuses of RSPA this year. We will have a lot of new technology on our demo floor to show you so feel free to stop by the office so we can demonstrate how these new technologies can enhance your restaurant, add to the bottom line and cut costs.
June 17, 2016
Emerald Business Systems new informational website!
It’s been over 5 years since we last revamped the Emerald Business Systems website. Of course there has been the occasional update, but this time we’ve completely kicked the old layout and objective out the window. Before we focused marketing only. While we are still providing marketing and product information specific to EBS, we are also shifting toward providing information on the entire hospitality and retail technology spectrum. We hope you’ll bookmark us and check back regularly to find out about new technologies, solutions and requirements in the retail and hospitality industry. We will also provide you with plenty of information and examples of how others in your industry are using technology to improve and grow their businesses. So there it is, and here we go:
It’s amazing how much has changed in just the 5 years since the page was built. Technology years are like dog years in that way, where so much can change in so little time. Here’s what’s been going on at EBS in those five years:
Emerald Business Systems by the numbers since 2011:
New Customers: 265
New Installations: 161
New Restaurant Installations: 93
New Retail Installations: 43
New Surveillance Installations: 25
New Cash Registers: 123
Emerald Business Systems highlights since 2011:
Since we built the last iteration of our webpage we have grown our installation base, solution offerings, and product knowledge. We have added 2 additional implementation / programming specialists and an additional implementations consultant. We have added 2 new restaurant products, 1 of which is a mobile iPad solution and both offer integrated online ordering. We have added a new hi-resolution surveillance system and a new, more advanced retail product. We also have expanded our hardware offerings in both directions, now offering workstations with larger touchscreens and smaller mobile devices than we have ever carried before.
In that same time period, we have taken over all of the food service on the U of O campus (Housing and the EMU, including the new Falling Sky Pizzeria in the basement) with the Micros 3700 system. We installed a 80+ terminal system at the Matthew Knight Arena. We installed a retail solution at 11 stores for Goodwill of Lane & South Coast Counties (including their new stores in Brookings and Anchorage). We also installed 9 Micros 3700 systems for Howling Coyote Inc., a franchisee of Taco Time and Arby’s. Just last year we converted Seven Feathers Casino to the new Micros Simphony product, converting their 50 terminal system over with minimal down time.
Andrew Scheidl with Snowy Owl Design deserves a huge amount of credit for configuring the back end of the website and training us to add content and configure the pages going forward. There’s no way this project would have been completed without his help. I would strongly recommend his services to anybody else who is creating or redesigning their website for their business.